Refund Policy

 

At Waqar-e-Waqt, your well-being and satisfaction are our top priority. If you are not fully satisfied with your health or beauty product purchase, please review our refund policy below:

1. Time Frame for Refunds

You may request a refund within 7 days of receiving your health or beauty product.

2. Condition of the Product for Refund

To qualify for a refund, the product must meet the following conditions:

• All seals, labels, and accessories must be intact.
• Products that have been opened, tested, or partially used cannot be returned due to hygiene and safety reasons.
  
• The item must be unused, unopened, and in its original packaging.

3. Non-Refundable Items

Refunds will not be offered for:

• Opened, used, or damaged health and beauty products.
• Personal care items such as skincare, haircare, cosmetics, fragrances, supplements, etc., once the seal is broken.
• Customized or specially prepared items.
• Items purchased on sale, discount, or clearance.
  

4. Refund Process

To request a refund, please contact our customer support at 0314-5669572.

• Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.
  
• If approved, your refund will be issued to your original payment method within 7–14 business days.

5. Return Shipping

• Customers are responsible for all return shipping costs.
• We recommend using a trackable courier service and keeping the shipping receipt for your records.