1-Year Warranty Policy
At waqar-e-waqt , we stand behind the quality of our watches. Every watch comes with a 1-year warranty from the date of purchase.
1. What is Covered
- Manufacturing defects in the watch movement.
- Problems with the battery or internal parts.
- Issues with the watch hands or dial.
2. What is Not Covered
- Damage caused by accidents, drops, or misuse.
- Water damage if the watch was not water-resistant.
- Scratches or damage to the glass, strap, or case.
- Normal wear and tear over time.
- Repairs done by unauthorised persons.
3. How to Claim Warranty
- Contact our customer support at 03145669572 to report the issue.
- Send us clear photos or videos showing the problem.
- If needed, we will ask you to send the watch back to us for inspection.
4. Warranty Solution
If your claim is approved, we will:
- Repair the watch free of charge, or
- Replace the watch,
5. Shipping Costs
- You are responsible for sending the watch to us.
- We will cover the cost of returning the repaired or replaced watch to you.
If you have any questions about our warranty, please contact us. We are always ready to help you.